How to Cancel Showmax on Smart TV

Cancelling your Showmax subscription is a simple procedure. This is a step-by-step guide for how to go about it:

Step-by-Step Guide to Cancel Showmax Subscription

Log in to Your Showmax Account

  • Start your browser on the internet and then go directly to Showmax. Showmax website.
  • Click the “Sign In” button in the home page’s upper right-hand area.
  • Enter your email address and password to sign into your account.

Go to Account Settings

  • After logging in, go to the “My Account” section. It is accessible by clicking on the Profile icon. This is typically located in the upper right-hand area of your display.
  • From the dropdown menu, choose “Manage Subscription” or “Account” (the words may differ slightly depending on the particular version on either the site or application).

Manage Subscription

  • Under the “Manage Subscription” section, you can view details regarding your current subscription, such as the type of plan you’re currently on, the payment details, and renewal dates.
  • You can find the “Cancel Subscription” option or a similar button that could be identified by “Cancel Plan” or “Stop Subscription”.

Confirm Cancellation

  • After you click  “Cancel Subscription,” you might be asked to affirm your cancellation. Showmax might also want comments on the reasons for cancelling.
  • Confirm cancellation using “Yes, Cancel” or “Confirm Cancellation.

Receive Cancellation Confirmation

  • After you’ve completed the cancellation procedure and received the email sent by Showmax confirming that your subscription was cancelled, Save this email for your documents.

Continue Access Until End of Billing Cycle

  • If you cancel your subscription your subscription, you will be able to access Showmax content until the conclusion of the present billing period. After that, access will be limited unless the subscription is renewed.

Cancelling Directly on the Showmax Website

  • Log into Your Showmax accounts: Visit the Showmax website and sign in with your username and password.
  • Go to your account settings: Look for your profile icon or another option to open accounts settings.
  • Locate Subscription Manage: Locate the section of your subscription that is typically labelled “Plans & Payments,” “Manage Subscription,” or something similar.
  • You can cancel your subscription. Select the option to end your subscription. You may be required to verify your cancellation.
  • Reconfirm cancellation: Use the steps on the screen for the cancellation procedure.

Disconnecting your DStv Account (if relevant)

If you signed up to Showmax via your DStv accounts, you’ll be required to cancel the subscription there:

  • Log into your DStv Self-Service account. Connect to the account of your DStv account online or via your DStv app.
  • Control Your Product: Select the appropriate option to manage your subscriptions or products.
  • Refund Showmax: Locate the Showmax subscription and click the option to cancel it.
  • Reconfirm cancellation: You must follow the steps to verify your choice.

Cancellation Showmax via Mobile App

If you’re employing the Showmax mobile application, the cancellation procedure is similar to:

  • Launch the Showmax app and sign in.
  • Click the profile icon and then navigate to “Account” or “Manage Subscription”.
  • Follow the instructions to unsubscribe from your subscription.

Cancelling Showmax Through a Third-Party Subscription

If you signed up to Showmax through a third party like a mobile service provider or a service such as Apple or Google Play, you’ll need to cancel the service:

For Apple Subscriptions (iTunes):

    • Go to Options for either your iPhone or iPad.
    • Tap your name, and after that, tap Subscribers.
    • Find Showmax on the list and click to cancel your subscription.

For Google Play Subscriptions:

    • Start your Google Play Store on your Android device.
    • Press the menu (three vertical lines) followed by the Subscriptions.
    • Select Showmax and tap Cancel Subscription.

For Mobile Provider Subscriptions:

    • You can contact your provider’s client care or sign in to your account via their website to cancel and manage or cancel Showmax subscription.

Conclusion

The cancellation process for Showmax is straightforward via your account settings on the Showmax website or application. You must cancel that service if you purchased Showmax through a third party. 

Once you cancel, you can access Showmax until the billing period is over. Ensure you receive an email confirmation confirming that your cancellation was completed.

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